{"id":85891,"date":"2024-07-04T10:54:19","date_gmt":"2024-07-04T10:54:19","guid":{"rendered":"https:\/\/www.icscoolenergy.com\/cz\/news\/uncategorized-cs\/ics-cool-energy-vylepsuje-zakaznickou-zkusenost-diky-novemu-tymu-pece-o-zakazniky\/"},"modified":"2025-03-05T14:33:18","modified_gmt":"2025-03-05T14:33:18","slug":"ics-cool-energy-vylepsuje-zakaznickou-zkusenost-diky-novemu-tymu-pece-o-zakazniky","status":"publish","type":"post","link":"https:\/\/www.icscoolenergy.com\/cz\/news\/uncategorized-cs\/ics-cool-energy-vylepsuje-zakaznickou-zkusenost-diky-novemu-tymu-pece-o-zakazniky\/","title":{"rendered":"ICS Cool Energy vylep\u0161uje z\u00e1kaznickou zku\u0161enost d\u00edky nov\u00e9mu t\u00fdmu p\u00e9\u010de o z\u00e1kazn\u00edky"},"content":{"rendered":"\n<h3 class=\" wp-block-heading eplus-wrapper\" id=\"h-new-dedicated-team-and-user-friendly-website-to-streamline-customer-support-and-enhance-communication\"><em>Nov\u00fd specializovan\u00fd t\u00fdm a u\u017eivatelsky p\u0159\u00edv\u011btiv\u00e9 webov\u00e9 str\u00e1nky pro zefektivn\u011bn\u00ed z\u00e1kaznick\u00e9 podpory a zlep\u0161en\u00ed komunikace.<\/em><\/h3>\n\n<p class=\" eplus-wrapper\">Spole\u010dnost <a href=\"https:\/\/www.icscoolenergy.com\/cz\/cs\/\">ICS Cool Energy<\/a>, mezin\u00e1rodn\u00ed l\u00eddr na trhu, kter\u00fd se specializuje na kompletn\u00ed \u0159e\u0161en\u00ed regulace teploty pro v\u00fdrobn\u00ed procesy a za\u0159\u00edzen\u00ed, ozn\u00e1mila vytvo\u0159en\u00ed specializovan\u00e9ho t\u00fdmu p\u00e9\u010de o z\u00e1kazn\u00edky spolu se spu\u0161t\u011bn\u00edm p\u0159epracovan\u00fdch interaktivn\u00edch webov\u00fdch str\u00e1nek. Tento v\u00fdvoj zv\u00fd\u0161\u00ed zapojen\u00ed z\u00e1kazn\u00edk\u016f, zefektivn\u00ed procesy podpory a zajist\u00ed vynikaj\u00edc\u00ed slu\u017eby od po\u010d\u00e1te\u010dn\u00edho dotazu a\u017e po vy\u0159\u00edzen\u00ed objedn\u00e1vky. <\/p>\n\n<p class=\" eplus-wrapper\">Nov\u011b vytvo\u0159en\u00fd t\u00fdm p\u00e9\u010de o z\u00e1kazn\u00edky ICS Cool Energy se skl\u00e1d\u00e1 z osmi specializovan\u00fdch kvalifikovan\u00fdch odborn\u00edk\u016f, z nich\u017e ka\u017ed\u00fd p\u0159in\u00e1\u0161\u00ed neoceniteln\u00e9 zku\u0161enosti ze sv\u00fdch p\u0159edchoz\u00edch rol\u00ed ve spole\u010dnosti. V\u0161ichni \u010dlenov\u00e9 t\u00fdmu p\u0159e\u0161li z intern\u00edch prodejn\u00edch rol\u00ed v r\u00e1mci ICS Cool Energy a p\u0159inesli bohat\u00e9 znalosti produkt\u016f a odborn\u00e9 znalosti zam\u011b\u0159en\u00e9 na \u0159e\u0161en\u00ed. Tento t\u00fdm je vy\u0161kolen ke spr\u00e1v\u011b dotaz\u016f nap\u0159\u00ed\u010d r\u016fzn\u00fdmi kan\u00e1ly, v\u010detn\u011b webov\u00e9ho chatu v re\u00e1ln\u00e9m \u010dase, a zaji\u0161\u0165uje, aby z\u00e1kazn\u00edci obdr\u017eeli okam\u017eit\u00e9 a efektivn\u00ed odpov\u011bdi.  <\/p>\n\n<blockquote class=\"wp-block-quote eplus-wrapper is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\" eplus-wrapper\">&#8222;Z\u0159\u00edzen\u00ed na\u0161eho t\u00fdmu p\u00e9\u010de o z\u00e1kazn\u00edky p\u0159edstavuje v\u00fdznamn\u00fd krok v na\u0161em z\u00e1vazku poskytovat vynikaj\u00edc\u00ed slu\u017eby z\u00e1kazn\u00edk\u016fm,&#8220; \u0159ekla Lisa Eagle, mana\u017eerka p\u00e9\u010de o z\u00e1kazn\u00edky ve spole\u010dnosti ICS Cool Energy. &#8222;Prim\u00e1rn\u00edm \u00fakolem tohoto t\u00fdmu je okam\u017eit\u011b \u0159e\u0161it nov\u00e9 popt\u00e1vky a udr\u017eovat plynul\u00fd komunika\u010dn\u00ed tok mezi na\u0161imi z\u00e1kazn\u00edky a prodejn\u00edmi techniky. T\u00edmto zp\u016fsobem zaji\u0161\u0165ujeme v\u010dasnou a p\u0159esnou odezvu a cenov\u00e9 nab\u00eddky, co\u017e zlep\u0161uje celkovou cestu z\u00e1kazn\u00edka.&#8220;<\/p>\n<\/blockquote>\n\n<p class=\" eplus-wrapper\">T\u00fdm p\u00e9\u010de o z\u00e1kazn\u00edky je p\u0159\u00ednosem, kter\u00fd odli\u0161uje ICS Cool Energy na trhu. T\u00fdm m\u00e1 jedine\u010dnou pozici, aby zvl\u00e1dl a reagoval na r\u016fznorodou \u0161k\u00e1lu pot\u0159eb z\u00e1kazn\u00edk\u016f a d\u00edky rozs\u00e1hl\u00e9mu \u0161kolen\u00ed a z\u00e1zem\u00ed rychleji na\u0161el spr\u00e1vn\u00e9 \u0159e\u0161en\u00ed. <\/p>\n\n<p class=\" eplus-wrapper\">Spolu s nov\u00fdm t\u00fdmem spustila spole\u010dnost ICS Cool Energy p\u0159epracovan\u00e9 webov\u00e9 str\u00e1nky. Str\u00e1nka je navr\u017eena pro snadn\u00e9 pou\u017eit\u00ed a obsahuje webov\u00fd chat v re\u00e1ln\u00e9m \u010dase, kter\u00fd osobn\u011b spravuje t\u00fdm p\u00e9\u010de o z\u00e1kazn\u00edky. Tato funkce zaji\u0161\u0165uje okam\u017eit\u00e9 \u0159e\u0161en\u00ed dotaz\u016f z\u00e1kazn\u00edk\u016f, \u010d\u00edm\u017e se zkracuje doba realizace od po\u010d\u00e1te\u010dn\u00edho kontaktu a\u017e po \u0159e\u0161en\u00ed.  <\/p>\n\n<figure class=\" wp-block-image alignleft size-medium eplus-wrapper\"><img decoding=\"async\" src=\"https:\/\/www.icscoolenergy.com\/cz\/wp-content\/\/uploads\/2024\/07\/ICS-Cool-Energy-website-300x240.jpg\" alt=\"\" class=\"wp-image-85272\" style=\"aspect-ratio:4\/3;object-fit:contain\"\/><\/figure>\n\n<blockquote class=\"wp-block-quote eplus-wrapper is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\" eplus-wrapper\">&#8222;Naslouchali jsme na\u0161im z\u00e1kazn\u00edk\u016fm a uv\u011bdomili jsme si pot\u0159ebu p\u0159\u00edstupn\u011bj\u0161\u00ed a interaktivn\u011bj\u0161\u00ed platformy,&#8220; \u0159ekla Suzanne Pinchin, marketingov\u00e1 mana\u017eerka pro Velkou Brit\u00e1nii ve spole\u010dnosti ICS Cool Energy. &#8222;Na\u0161e nov\u00e9 webov\u00e9 str\u00e1nky jsou navr\u017eeny tak, aby usnad\u0148ovaly navigaci, rychlej\u0161\u00ed p\u0159\u00edstup k d\u016fle\u017eit\u00fdm informac\u00edm a bezprobl\u00e9mov\u00fd z\u00e1\u017eitek na v\u0161ech za\u0159\u00edzen\u00edch. Je to odraz na\u0161eho odhodl\u00e1n\u00ed k neust\u00e1l\u00e9mu zlep\u0161ov\u00e1n\u00ed zam\u011b\u0159en\u00e9mu na z\u00e1kazn\u00edka.&#8220; <\/p>\n<\/blockquote>\n\n<p class=\" eplus-wrapper\">Spole\u010dnost ICS Cool Energy se etablovala jako d\u016fv\u011bryhodn\u00e1 zna\u010dka v \u0159e\u0161en\u00edch pro regulaci teploty, kter\u00e1 je proslul\u00e1 spolehlivost\u00ed a rychlou odezvou. Odborn\u00e9 znalosti spole\u010dnosti se st\u00e1vaj\u00ed kl\u00ed\u010dov\u00fdmi v kritick\u00fdch sc\u00e9n\u00e1\u0159\u00edch, jako je prevence p\u0159eru\u0161en\u00ed zdravotnick\u00fdch slu\u017eeb v d\u016fsledku poruch chlazen\u00ed skeneru MRI nebo zaji\u0161t\u011bn\u00ed nep\u0159etr\u017eit\u00e9ho vyt\u00e1p\u011bn\u00ed obyvatel b\u011bhem poruch s\u00edt\u011b d\u00e1lkov\u00e9ho vyt\u00e1p\u011bn\u00ed. Rychl\u00fd z\u00e1sah nav\u00edc zabra\u0148uje finan\u010dn\u00edm ztr\u00e1t\u00e1m zp\u016fsoben\u00fdm poruchami za\u0159\u00edzen\u00ed ve v\u00fdrobn\u00edch link\u00e1ch nebo datov\u00fdch centrech.  <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Nov\u00fd specializovan\u00fd t\u00fdm a u\u017eivatelsky p\u0159\u00edv\u011btiv\u00e9 webov\u00e9 str\u00e1nky pro zefektivn\u011bn\u00ed z\u00e1kaznick\u00e9 podpory a zlep\u0161en\u00ed komunikace. Spole\u010dnost ICS Cool Energy, mezin\u00e1rodn\u00ed l\u00eddr na trhu, kter\u00fd se specializuje na kompletn\u00ed \u0159e\u0161en\u00ed regulace teploty pro v\u00fdrobn\u00ed procesy a za\u0159\u00edzen\u00ed, ozn\u00e1mila vytvo\u0159en\u00ed specializovan\u00e9ho t\u00fdmu p\u00e9\u010de o z\u00e1kazn\u00edky spolu se spu\u0161t\u011bn\u00edm p\u0159epracovan\u00fdch interaktivn\u00edch webov\u00fdch str\u00e1nek. Tento v\u00fdvoj zv\u00fd\u0161\u00ed zapojen\u00ed z\u00e1kazn\u00edk\u016f, &#8230; <a title=\"ICS Cool Energy vylep\u0161uje z\u00e1kaznickou zku\u0161enost d\u00edky nov\u00e9mu t\u00fdmu p\u00e9\u010de o z\u00e1kazn\u00edky\" class=\"read-more\" href=\"https:\/\/www.icscoolenergy.com\/cz\/news\/uncategorized-cs\/ics-cool-energy-vylepsuje-zakaznickou-zkusenost-diky-novemu-tymu-pece-o-zakazniky\/\" aria-label=\"More on ICS Cool Energy vylep\u0161uje z\u00e1kaznickou zku\u0161enost d\u00edky nov\u00e9mu t\u00fdmu p\u00e9\u010de o z\u00e1kazn\u00edky\">Read more<\/a><\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"_editorskit_title_hidden":false,"_editorskit_reading_time":0,"_editorskit_is_block_options_detached":false,"_editorskit_block_options_position":"{}","editor_plus_copied_stylings":"{}","footnotes":""},"categories":[2035],"tags":[],"class_list":["post-85891","post","type-post","status-publish","format-standard","hentry","category-uncategorized-cs"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.5 (Yoast SEO v26.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>ICS Cool Energy vylep\u0161uje z\u00e1kaznickou zku\u0161enost d\u00edky nov\u00e9mu t\u00fdmu p\u00e9\u010de o z\u00e1kazn\u00edky | Czechia\u200a<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.icscoolenergy.com\/cz\/news\/uncategorized-cs\/ics-cool-energy-vylepsuje-zakaznickou-zkusenost-diky-novemu-tymu-pece-o-zakazniky\/\" \/>\n<meta property=\"og:locale\" content=\"cs_CZ\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ICS Cool Energy vylep\u0161uje z\u00e1kaznickou zku\u0161enost d\u00edky nov\u00e9mu t\u00fdmu p\u00e9\u010de o z\u00e1kazn\u00edky\" \/>\n<meta property=\"og:description\" content=\"Nov\u00fd specializovan\u00fd t\u00fdm a u\u017eivatelsky p\u0159\u00edv\u011btiv\u00e9 webov\u00e9 str\u00e1nky pro zefektivn\u011bn\u00ed z\u00e1kaznick\u00e9 podpory a zlep\u0161en\u00ed komunikace. Spole\u010dnost ICS Cool Energy, mezin\u00e1rodn\u00ed l\u00eddr na trhu, kter\u00fd se specializuje na kompletn\u00ed \u0159e\u0161en\u00ed regulace teploty pro v\u00fdrobn\u00ed procesy a za\u0159\u00edzen\u00ed, ozn\u00e1mila vytvo\u0159en\u00ed specializovan\u00e9ho t\u00fdmu p\u00e9\u010de o z\u00e1kazn\u00edky spolu se spu\u0161t\u011bn\u00edm p\u0159epracovan\u00fdch interaktivn\u00edch webov\u00fdch str\u00e1nek. Tento v\u00fdvoj zv\u00fd\u0161\u00ed zapojen\u00ed z\u00e1kazn\u00edk\u016f, ... 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