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Our teams

OUR TEAMS

Our team consists of highly skilled engineers, technicians, and support staff who possess deep knowledge and expertise in process temperature control. From designing custom systems to installing hire projects and maintaining equipment, our experts have the technical know-how to ensure optimal performance and efficiency.

We take the time to understand your specific requirements, paying careful attention to every detail. By working closely with you, our team customises solutions that align with your goals, industry regulations, and budget constraints.

We are the UK’s leading process temperature control company, distinguished by our three separate divisions and a team of over 70 highly skilled engineers. 

HIRE TEAM

With nationwide coverage, our team of over 20 dedicated hire sales and project managers serves customers throughout the UK.

To prioritise security, all our personnel undergoes thorough clearance processes, with new staff members being vetted weekly. This commitment to security and quality ensures we consistently deliver exceptional service and reliability in every department.

Sales Team

SALES PROJECTS

As a company at the forefront of cooling and heating technology, our team embraces innovation and continuously seeks cutting-edge solutions. We keep abreast of the latest industry advancements, allowing us to offer energy-efficient systems that minimise environmental impact while maximising cost savings for you.

Our Sales and Project Managers are on hand to swiftly respond to survey requests, ensuring a prompt and efficient experience.

 

Chiller Service New Van

SERVICE & SUPPORT

Our service team is here for you whenever you need us, offering 24-hour breakdown and emergency support. We have a dedicated phone line to quickly address any concerns or issues you may have. 

In the case of an emergency breakdown, each van in our fleet is stocked with £15K worth of supplies to assist with recovery and ensure your processes keep running smoothly. With a team of 30 depot repair engineers, we are prepared to efficiently handle any repairs or maintenance required.

Operation Warehouse Team

OPERATIONS

Thanks to our highly efficient operations and warehouse team, we can offer same-day delivery to our customers. 

With a presence in five strategically located depots, we ensure a fast, reliable, and consistent service across the UK. Our depots are not just storage spaces, but also centers for rigorous testing and performance evaluations of all our equipment before they are dispatched for delivery. This is where we also conduct any chiller modifications requested by our customers.

The depots house the UK’s largest hire fleet, with over £50 million worth of stock readily available for dispatch.

 

Team Customer Support

CUSTOMER CARE

Whether you have a question, need assistance with a product or service, or require troubleshooting guidance, our customer care team is always ready to help.

Based in Southampton and Bradford, our team deals with everything behind the scenes to coordinate logistics, manage inventory, and communicate with suppliers and partners to guarantee that our deliveries are on time. Additionally, our team is responsible for coordinating the deployment of our skilled engineers, ensuring they reach your site promptly with all the necessary tools and equipment.

Why not pick up the phone and talk to our friendly and experienced team?

We make it easy – whether your need is big, small, long or short term, we’re here to help.

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