Service & Maintenance

To ensure your temperature control solutions continue to operate efficiently and cost-effectively, we offer a complete maintenance and back-up service that can be tailored to your operation.

For emergencies, our team on available and on call 24/7 to ensure you have the back-up required if your chiller or temperature control equipment unfortunately fails. Our technical desk will always look to resolve any issue remotely but whenever this isn’t possible a prompt site visit will be arranged to fix it.

Our nationwide network of engineers are fully qualified (50+ in the United Kingdom alone), F-Gas certified and highly rated by our customers – providing a local, personal service with the reassurance of a leading manufacturer’s quality standards.
We are able to cover any downtime to your temperature control equipment with our vast range of hire cooling and heating equipment, the largest fleet in Europe.

However, prevention is always the best cure. We would always recommend setting up a fully comprehensive planned preventative maintenance package with us to give you maximum peace of mind. This is a cost effective and time-proven way of maximising productivity and limiting costly production downtime when maintenance is carried out on a planned, regular basis.

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Features & Benefits

A comprehensive check up

A typical PPM package incorporates 1 visit per year where over 35 points are checked across the unit in general as well as the refrigeration, cooling & electrical systems. Both extended warranties and bespoke service scheduling are available and by law, certain chillers must be checked twice a year.

By setting up a PPM plan with ICS Cool Energy, you will benefit from water quality checks and treatment, laboratory analysis, reduced labour rates, discounted spare parts, leak tests, glycol & oil checks, chiller logbooks and prioritised calls and engineer availability.

Energy Analysis

On top of this, ICS Cool Energy are able to offer chiller energy analysis so you can understand the efficiency of your existing systems, adiabatic enhancements to optimise performance and reliability and install variable speed drives to improve efficiency and drive down costs.

Our nationwide network of engineers are fully qualified (50+ in the United Kingdom alone), F-Gas certified and highly rated by our customers – providing a local, personal service with the reassurance of a leading manufacturer’s quality standards.

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