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Chiller Service & Planned Preventative Maintenance

Regular, scheduled maintenance is the most effective way of ensuring your temperature control installation remains operational and efficient over its full maximum life.

As maintenance plays a major role in process and facilities operations, it is essential it runs effectively, not only for health and safety of employees but to maximise profit margins for the business.

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Service Support You Can Trust

We pride ourselves in having one of the most comprehensive planned preventative maintenance (PPM) offerings in the industry, with over 100 point checks, for all brands and models of temperature control equipment.

We carry out the usual regulatory F-Gas checks, but go above and beyond to ensure your equipment is checked over thoroughly and given a clean bill of health.

We even check the water quality to make sure this remains in specification. If we find anything out of place, we give clear advice on what you need to do to bring the equipment back to full operational condition, to ensure your plant remains efficient and delivering to your process as often as you are.

We have an extensive team of over 70 fully qualified service technicians, providing 24/7, 365 emergency and planned support to customers across the UK, and local to you.

All technicians are trained by us in-house as the manufacturer of process cooling equipment and have an understanding of every aspect of all makes and models of temperature control equipment.

They are fully conversant with the current F-gas regulations safe handling of refrigerants, COSHH and Health and Safety Risk Assessment Regulations, giving you total peace of mind.

We keep your industry running, no matter what.

Download our Service Brochure

 

Chiller servicing

Service Plans

We offer four options of service plan to keep your process running:

Service Logos

ICS Protect and ICS Protect+ are our inclusive service plans, where we offer to become your total service solutions provider and protect your process temperature control installation investment as a simple stress-reducing strategy for your business.

It is designed to provide operating efficiency, prolonging your systems’ lifespan, and assist you in cutting costs.

With an ICS Protect Agreement, your equipment will receive regular inspection, preventative maintenance and proper calibration. Any potential problem will be corrected before anyone at your site becomes aware of it.

This will eliminate the risk of high cost chiller repairs and enable you to predict your maintenance costs.

Remote Monitoring

Total visibility of your temperature equipment on you PC, laptop, phone and tablet.  Enhanced monitoring giving both a live condition update and history of your equipment, with thresholds bespoke to your requirements which brings peace of mind when you’re not there.

Capture trends, change set points, see power consumption in a way to suit you. Capable of visibility and control beyond the directly connected equipment.  Flexible agreements.

 

Fuel Management

Along with industrial boiler rental and fuel delivery we offer a full fuel management service to notify you fuel usage and when levels reach thresholds.  We then deliver your fuel top ups within 24 hours.

 

Download our Fuel Management Service Brochure

 

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FAQs

What is preventative maintenance?

Preventative maintenance is a planned approach to servicing and maintaining plant machinery to avoid breakdowns and repairs and is the most cost effective way of ensuring your chiller equipment remains operational and efficient.

What if my chiller breaks down with a PPM contract?

We fully recognise that breakdowns are sometimes inevitable, even with the most stringent PPM plans in place. This is why we offer a wide range of services to ‘keep industry running’ and minimise the impact of machinery breakdowns, including repair services, contingency planning and temporary rental solutions. Learn more about our full service offering here.

What is F-Gas?

F-Gas is a commonly used term used to describe a family of ‘Fluorinated gases’. Fluorinated gases are man-made and are regularly used in a variety of industrial applications, these gases are a powerful greenhouse gases, containing a global warming potential of up to 23,000 times greater than carbon dioxide (CO2). Due to this, these gases are under tight control under ‘F-Gas Regulations. ICS Cool Energy are fully F-Gas compliant and are able to carry out regulatory checks on your equipment to ensure a clean bill of health.

What is an F-Gas certificate?

An F-Cas certificate is an accreditation that all businesses who install, maintain or service stationary refrigeration, air-conditioning and/or heat pump equipment containing or designed to contain F-Gas refrigerants must have by law.

Do you offer a breakdown service if things go wrong?

Absolutely, we have a team of qualified engineers nationwide on hand to offer support to get you back up and running should the worst happen. Explore our full range of services here.

Do you offer temporary rental solutions?

Yes! We have a variety of temperature control equipment available for hire nationwide to help businesses resume operations and avoid downtimes. Take a look here.

How often should a chiller be serviced?

To comply with your site and chiller requirements, we recommend that your chiller be serviced at least twice a year. The more frequent the checks the better, whether by us or by a site-based team, catching an issue early is less costly and means less downtime.

What locations do you cover?

Our network of 70+ service engineer vans offer nationwide coverage, each based locally across the UK to ensure an engineer is never too far away.

What industries do you operate within?

We are specialists in process and critical operations heating and cooling equipment in all industries, from hospital MRI scanners to food and plastics.

Why should I check my refrigerant oil?

Over time, it is likely that your refrigerant oils will become acidic due to the oil inadvertently coming into contact with moisture. if your refrigerant oil is acidic, it will eventually lead to system degradation as the acidic properties of the oils attack the electrical insulation within compressor motor windings and can eventually lead to an electrical compressor failure, commonly referred to as a ‘burn out’.

What if my refrigerant oil is acidic?

Oils which are acidic have been in contact with moisture, likely as a result of a leak or from moisture inadvertently entering the system when intrusive work is carried out. Acidic oils over time lead to system degradation as the acidic properties of the oils attack the electrical insulation within compressor motor windings and can eventually lead to an electrical compressor failure, commonly referred to as a ‘burn out’.

Talk To An Expert

Why not pick up the phone and talk to our friendly and experienced team? We make it easy - whether your need is big, small, long or short term, we're here to help.

Call now

for a free no obligation quote

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