Service Support You Can Trust
We pride ourselves in having one of the most comprehensive planned preventative maintenance (PPM) offerings in the industry, with over 100 point checks, for all brands and models of temperature control equipment.
We carry out the usual regulatory F-Gas checks, but go above and beyond to ensure your equipment is checked over thoroughly and given a clean bill of health.
We even check the water quality to make sure this remains in specification. If we find anything out of place, we give clear advice on what you need to do to bring the equipment back to full operational condition, to ensure your plant remains efficient and delivering to your process as often as you are.
We have an extensive team of over 70 fully qualified service technicians, providing 24/7, 365 emergency and planned support to customers across the UK, and local to you.
All technicians are trained by us in-house as the manufacturer of process cooling equipment and have an understanding of every aspect of all makes and models of temperature control equipment.
They are fully conversant with the current F-gas regulations safe handling of refrigerants, COSHH and Health and Safety Risk Assessment Regulations, giving you total peace of mind.
We keep your industry running, no matter what.
We offer four options of service plan to keep your process running:
ICS Protect and ICS Protect+ are our inclusive service plans, where we offer to become your total service solutions provider and protect your process temperature control installation investment as a simple stress-reducing strategy for your business.
It is designed to provide operating efficiency, prolonging your systems’ lifespan, and assist you in cutting costs.
With an ICS Protect Agreement, your equipment will receive regular inspection, preventative maintenance and proper calibration. Any potential problem will be corrected before anyone at your site becomes aware of it.
This will eliminate the risk of high cost chiller repairs and enable you to predict your maintenance costs.
Total visibility of your temperature equipment on you PC, laptop, phone and tablet. Enhanced monitoring giving both a live condition update and history of your equipment, with thresholds bespoke to your requirements which brings peace of mind when you’re not there.
Capture trends, change set points, see power consumption in a way to suit you. Capable of visibility and control beyond the directly connected equipment. Flexible agreements.
Along with industrial boiler rental and fuel delivery we offer a full fuel management service to notify you fuel usage and when levels reach thresholds. We then deliver your fuel top ups within 24 hours.