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Updated: May 1, 2025

Introducing ICS Protect LITE: Reliable and Flexible Chiller Maintenance Plans

ICS Cool Energy is proud to launch ICS Protect LITE, our new nationwide service offering designed to deliver essential care for all makes and models of chillers, not just ICS equipment. This offering provides a flexible and cost-effective way to keep your cooling systems operating efficiently and reliably all year-round.

What is ICS Protect LITE?

ICS Protect LITE is a preventive maintenance service contract designed to give you peace of mind and keep your critical cooling infrastructure running smoothly. With nationwide coverage and access to our highly trained engineers, the contract includes:

  •     A minimum of 2 maintenance visits per year
  •    Unlimited call outs for non-repetitive issues
  •   2 hours of free on-site engineering support per call out
  • 12-hour guaranteed response time
  •   24/7, 365-day response
  • Water analysis
  • Service vans stocked with £15,000 worth of spare parts
  • High first-time fix rate
  • 15% discount on parts when repairs are approved
  • 3 year fixed price

ICS Protect LITE delivers great value for companies that want essential, reliable protection without full-scale commitment.

Need Even Faster Support? Choose ICS Protect LITE+

For those with mission-critical operations, ICS Protect LITE+ is the premium version of our new service. It includes all the same benefits, but with an enhanced 6–8 hour response time, ensuring minimal disruption to your business.

Why a Preventive Maintenance Contract Matters

Chillers are a vital component of many industrial, commercial, and HVAC systems. Regular servicing isn’t just a good practice, it’s essential. Here’s why:

  1. Cost Control Preventive maintenance allows our experienced technicians to spot issues early, preventing minor faults from turning into major failures that require expensive emergency repairs or equipment replacement. It’s a cost-effective strategy that supports long-term asset management.
  2. Full F-Gas Compliance Peace of mind you are fully compliant with F-Gas regulations. This includes undertaking periodic leak checks and documentation to ensure legislative compliance.
  3. 100 Point Check for Improved Performance & Efficiency Our technicians ensure each chiller is cleaned, calibrated, and operating at peak performance. Systematic maintenance reduces wear, improves energy efficiency, and extends equipment lifespan.
  4. Total Peace of Mind With 24/7 access to expert support and engineers just a call away, you can focus on your business, knowing your cooling systems are protected by industry professionals.

    Get Started with ICS Protect LITE Today

    Whether you’re running a single unit or managing a fleet of chillers across multiple sites, ICS Protect LITE gives you a dependable service with no hidden costs and maximum convenience.

    Contact us today to discuss how ICS Protect LITE or LITE+ can be tailored to meet your needs, and experience the next level in preventive chiller care.

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