24/7 Breakdown & Technical Support

Our expert Service Team are ready to support you and your operation 24 hours a day, 7 days a week, 365 days a year.

Whether you are faced with a full breakdown of your temperature control equipment or need urgent technical support due to it not performing correctly, we are only a phone call away.

Our objective is to either get your heating or cooling systems back in business remotely or through an emergency site visit by one of our 55+ local Service Engineers (who carry spares on their vans) in the quickest time possible. In the event a quick fix is not feasible, we can deploy the ideal temporary hire solution to your facility so that operations can continue and a long-term solution can be determined accordingly.

Call Support: 0800 840 4210

Emergency Rental

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We are on hand to help with all temperature control equipment breakdowns and offer 24/7 technical support 365 days of the year. This is vital to ensure we keep industry running and businesses operational, day or night, rain or snow.

Keeping you informed in a way that means you can make an informed decision. We keep your industry running 365 days a year. Our network of engineers across the UK ensures we deliver our keeping industry running promise 24 hours a day, no matter what.

Our Service Engineers’ vans and depots are equipped with spare parts to ensure that when your equipment fails, we don’t.  Speed of response is paramount to your business, so we have set up our own business processes to deliver just that.  We constantly review what we carry on our vans and in stock in Southampton and Bradford to make sure your equipment can continue doing what it needs to.

Should we attend a failure that isn’t repairable there and then, we can offer you a temporary equipment solution which we guarantee for the lead time of the components needed to get your process operational again. We currently hold over £50m of stock (+500MW of hire fleet) – more than anyone else in our industry.

Better still, we can offer a free contingency plan and that our temporary solutions are mobilised within hours as part of our keeping industry running promise.   We understand that down time is lost production, we are a true 24/7 business to keep industry running, no matter what.

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